At ANDROMISRA, we strive to ensure the satisfaction of our customers. We understand that there may be occasions where you may need to return a product. Our Refund Terms are outlined below to assist you in this process.
To be eligible for a refund, the product must be unused and in the same condition that you received it. It must also be in the original packaging. Please ensure that the item is returned within 30 days of the purchase date.
Certain items are non-refundable, including:
To start a refund, please contact our customer service team at [email protected]. Provide your order number and details of the product. Our team will guide you through the return process.
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Thank you for shopping with ANDROMISRA. We appreciate your business and are dedicated to providing the best products and service to you. If you have any questions regarding our Refund Terms, please do not hesitate to contact us.